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Frequently Asked Questions
Orders & Shipping
We know you're excited to receive your new gear!
Most orders are processed within 1 business day. Orders placed on weekends or holidays are typically shipped on the next business day.
Our team works hard to get your order out as quickly as possible so you can get back on the court.
Absolutely! We offer free standard shipping on U.S. orders of $150 or more.
For orders under $150, shipping rates are automatically calculated at checkout based on your location and preferred shipping method.
Yes! If you need your order faster, expedited shipping options are available during checkout.
PRODUCTS
Yes. All products sold by Beach Tennis Depot are genuine and sourced directly from manufacturers, authorized distributors, or official brand partners.
Some rackets include a protective cover while others do not. Please review the individual product description for details.
Glipper Treatment is a specialized surface finish available on select rackets that may help improve grip on the ball and enhance spin generation.
Returns & Warranty
We accept eligible returns according to our Return Policy. Products must meet the conditions outlined in our policy page.
Warranty coverage varies by manufacturer. Please review the product page or contact us for details regarding specific brands.
While every order is carefully inspected and packaged before shipment, occasional transit-related issues can occur during delivery.
If your order arrives damaged, please contact us as soon as possible and provide photos of the product and its original packaging. Our team will review the details and work with you toward a fair and timely resolution.
